Cancellation of the projected stay
Clients have the right to cancel the stay prior to arrival. The cancellation of accommodation is required in written form – e-mail or fax message. The official date of cancellation is determined by the time at which said form is received by the reception desk of Hotel Jasmin***.
Cancellation fees are set for each individual person involved in cancellation:
In case of groups (20 persons), the cancellation fees are set for each individual person in this manner:
Hotel Jasmin*** does not charge clients for these cancellation fees if the reason for not receiving ordered services is one of the following: death in family, hospitalization of a client or a member of his family, serious disease, draft notice, natural disaster. The client is obliged to document these facts with an official notarized document at the hotel reception, at the latest, 3 days after the event.
01.07.2007 - Vitkovice in Giant Mountains
Hotel Jasmin ***