Cancellation policy

Cancellation of the projected stay

by the client - cancellation fee

Clients have the right to cancel the stay prior to arrival. The cancellation of accommodation is required in written form – e-mail or fax message. The official date of cancellation is determined by the time at which said form is received by the reception desk of Hotel Jasmin***.

Cancellation fees are set for each individual person involved in cancellation:

31 or more days before first date of stay	10 % of the price of the ordered services
30 - 21 days before first date of stay	30 % of the price of the ordered services
20 - 14 days before first date of stay	40 % of the price of the ordered services
13 - 07 days before first date of stay	50 % of the price of the ordered services
Less than 6 days before first date of stay	75 % of the price of the ordered services
In the case of no arrival or in case of cancellation after date of stay	100 % of the price of the ordered services

In case of groups (20 persons), the cancellation fees are set for each individual person in this manner:

31 or more days before first date of stay	10 % of the price of the ordered services
30 - 21 days before first date of stay	30 % of the price of the ordered services
20 - 15 days before first date of stay	40 % of the price of the ordered services
14 - 08 days before first date of stay	60 % of the price of the ordered services
Less than 7 days before first date of stay	100 % of the price of the ordered services

Hotel Jasmin*** does not charge clients for these cancellation fees if the reason for not receiving ordered services is one of the following: death in family, hospitalization of a client or a member of his family, serious disease, draft notice, natural disaster. The client is obliged to document these facts with an official notarized document at the hotel reception, at the latest, 3 days after the event.

01.07.2007 - Vitkovice in Giant Mountains
Václav Toman
Hotel Jasmin ***